Find answers to our most commonly asked questions below. Can't find what you're looking for? Contact us or call 630-892-0650.
Ordering & Pricing
How do I place an order?
You can place orders through our website, by phone at 630-892-0650, or in person at our Aurora or Addison locations.
Do you offer contractor pricing?
Yes. Contact us or create an account to learn about our contractor pricing programs.
What payment methods do you accept?
We accept Visa, Mastercard, Discover, and American Express. We also offer credit terms for qualified businesses.
Can I get a quote for a large order?
Absolutely. Call us at 630-892-0650 or email us through our Contact page with your requirements.
Shipping & Delivery
Do you offer local delivery?
Yes. We deliver to residential, business, and jobsite locations in the greater Chicagoland area. Contact us to confirm your location is within our delivery radius.
Can I pick up my order in store?
Yes. In-store pickup is available at both our Aurora and Addison locations.
Do you ship nationwide?
We can ship select items via FedEx, freight, and ground shipping. Cost varies by location and size/weight of the product.
Returns & Exchanges
What is your return policy?
Returns must be authorized and made within 10 days of purchase in original carton and resaleable condition. Special orders and non-stock items are not returnable. All returns are subject to freight charges and a restock fee. No cash returns. See our full Return Policy for details.
Products & Inventory
What types of products do you carry?
We specialize in sheet metal supplies and HVAC products including ductwork, fittings, grilles & registers, insulation, pipe, venting, tools, accessories, and more.
Do you carry a specific brand or product?
We carry leading brands including Duro Dyne, Hart & Cooley, Gripple, Johns Manville, Malco, Southwark Metal, Thermaflex, and many more. If you don't see what you need on our website, give us a call.
Can you special order items?
Yes. Contact us with the details and we will do our best to source what you need.
Store Locations & Hours
Where are you located?
Aurora: 361 Cleveland Avenue, Aurora, IL 60506 | Phone: 630-892-0650
Addison: 85 South Fairbanks Street, Addison, IL 60101 | Phone: 630-238-8500
Addison: 85 South Fairbanks Street, Addison, IL 60101 | Phone: 630-238-8500
What are your hours?
Monday through Friday, 7:00 AM to 4:00 PM CST.